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Channel: Frequently Asked Questions – AddThis Academy
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What are Third Party Buttons?

Third party buttons are what we call buttons that don’t originate from AddThis. These are different from our standard buttons because in order to display them we load assets (HTML, JavaScript, CSS)...

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What are AddThis Profiles?

Why should I have multiple AddThis profiles? AddThis profiles allow you to have separate content and settings on different sites, or different sections of the same site. And because profiles can be...

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I Lost My Password. What Should I do?

Just fill out our Forgot Your Password form and an email with a password reset link will be sent to the email address with which you registered. The post I Lost My Password. What Should I do? appeared...

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Can I Have More Than One Account?

Each AddThis account must have a unique email address, so you won’t be able to create another account with the same email. If you have more than one site and don’t want the analytics, settings, and...

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Frequently Asked Questions

What is AddThis? AddThis is the world’s largest content sharing platform. We provide tools that make it easier share content across the social web, and provides publishers with increased traffic and...

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How to Use the LinkedIn Button with Counter

Note: This documentation applies to our advanced configuration tools. For the available sizes of our newest tools look in their configuration. To add the LinkedIn button to your AddThis sharing tool,...

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How Counter Values Work

Note: As of October 2015 Twitter is phasing out their share counters, so those are no longer available. Counter values are stored by the various services based on the URL of the page. If any of the...

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What is the AddThis Facebook Share Button?

Note: This documentation applies to our advanced configuration tools. For the available sizes of our newest tools look in their configuration. The AddThis Facebook Share button allows you to add a...

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How to Add Open Graph Tags Using Blogger

To instruct Facebook and many other services what to show in a share or preview on the Newsfeed, you need to specify Open Graph meta tags. If Open Graph tags aren’t on the page when sharing, an...

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How to use the new Slack sharing service

If a page has AddThis tools installed on it you can share it with your team via Slack. Just follow these instructions. Find AddThis buttons and click on the AddThis logo. Search for “Slack” Select the...

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AddThis Account Questions

About Registration and Analytics Help! I didn't register – how do I get analytics? Changing your email address or password Retrieving your password or username Still stuck? Contact us Deleting your...

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Marketing 101: Bounce Rates

  For more information about bounce rates, read 10 Ways to Lower Your Bounce Rates. What is a Bounce Rate? Your bounce rate is the percentage of visitors who arrived at your website and then left...

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How to Connect Payment Services to the Website Tip Jar

In order to receive tips or donations from your visitors through our Website Tip Jar buttons, you need to have an account with the service(s) you’re promoting. Currently, our buttons support PayPal.Me,...

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AddThis Browser Extensions No Longer Supported

As of September 2017, the AddThis browser extensions for Chrome, Firefox, and Safari are no longer supported. If you already have one of our browser extensions (or our bookmarklet) installed on Chrome,...

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Changes to How the Facebook API Works

As of 9/11/2017, we’ve identified a new issue with sharing to Facebook using their API. We will update this article when the issue has been resolved. In July, Facebook changed how their sharing API...

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AddThis Analytics Weekly Email Overview

Every Monday, we send a digest of your AddThis analytics activity straight to your inbox. The digest provides you with a recap of the performance of your site in the last week and other fun data...

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Browser Support for Website Tools

This information was updated in February 2018. In an effort to provide more transparency and a better experience for all of our users, we’re formalizing the list of browsers AddThis officially...

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HTTP to HTTPS: How Share Counts Are Affected

Share counts are based off of the exact URL and unfortunately, the APIs for each of the service providers treat the protocol (http/https) as distinct URLs. Rather than showing the same count for both...

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Why You Should Use AddThis Instead of Custom Buttons

If you have a website, a way for your users to share your links and content to social media is most certainly on your checklist of features. When it comes time to integrate buttons for Facebook and...

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Frequently Asked Questions

What is AddThis? AddThis is the world’s largest content sharing platform. We provide tools that make it easier share content across the social web, and provides publishers with increased traffic and...

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